Terms of service
These terms apply to purchases made through the AMURE Linen website. They should be read together with our Shipping & Delivery, Returns & Exchanges, Privacy and Cookie policies.
About Us
AMURE LTD trading as AMURE Linen is a company registered in England and Wales under company number 17354432. Customer enquiries can be sent to info@amurelinen.co.uk.
Product Information
We take reasonable care to make product descriptions, measurements, colours and images accurate. Screen settings, lighting and normal production tolerances may cause slight colour or pattern differences. Lifestyle imagery may be digitally styled for presentation and detailed product imagery should be used as the closest visual guide.
Prices
Prices are shown in pounds sterling and will include applicable taxes where required. Delivery charges and any other unavoidable charges are shown before the order is placed.
Orders and Acceptance
When you place an order, you are offering to buy the product. Your order is accepted when we send an order acceptance or dispatch confirmation. We may decline or cancel an order where an item is unavailable, payment is not authorised, we cannot deliver to the address supplied, or there is an obvious pricing or listing error.
Payment
Payment must be authorised before an order is processed. Payments are handled through the secure payment options displayed at checkout.
Pre-Orders
Products marked as pre-order will show an estimated dispatch date. Estimates may change for reasons outside our control. If there is a significant delay, we will contact you and explain your options.
Delivery
Delivery charges, areas and estimated times are set out in our Shipping & Delivery policy. Unless another timeframe has been agreed, legal delivery requirements continue to apply.
Cancellation, Returns and Exchanges
Your cancellation and return rights are explained in our Returns & Exchanges policy. Our 28-day policy is additional to any statutory rights available to you.
Faulty Goods
If goods are faulty, damaged, not as described or not fit for purpose, please contact us. Nothing in these terms restricts the rights available to consumers under UK law.
Promotions and Discount Codes
Promotions may have their own expiry dates, minimum spend, exclusions and other conditions. Unless stated otherwise, promotional codes cannot be combined and cannot be applied retrospectively after an order is placed.
Website Content and Intellectual Property
AMURE Linen branding, product designs, images, text and other website content are protected by intellectual property rights. They may not be copied, reproduced or used commercially without permission.
Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so. Subject to applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from a consumer purchase.
Events Outside Our Control
We are not responsible for delay or failure caused by events outside our reasonable control. We will take reasonable steps to minimise the effect and keep affected customers informed.
Governing Law
These terms are governed by the laws of England and Wales. Consumers may also have rights to bring proceedings in the part of the UK where they live.
Contact
For questions about an order or these terms, email info@amurelinen.co.uk.